Contact
Us
Should
you need to contact bOffensive for any reason. Please e-mail
us at:
info
at boffensive dot com
Alternatively,
you may leave us a message at Tech Difference, our parent
company, at 877.880.8241. Your call will be returned within
72 hours (on business days) provided you leave a reason for
the call, speak clearly, and provide a call back number. Calls
without information regarding the nature of the call or without
a call back number will not be returned.
Customer
Service
At
bOffensive, we take customer service seriously. We want you
to be happy with the products you purchase from us, and we
want you to realize that our primary goal is your satisfaction.
If you are unhappy with any purchase you have made from bOffensive,
please contact us immediately via email at: info at boffensive
dot com
We
will do all we can to remedy the situation and to insure you
are happy with your purchase.
Shipping
and Order Tracking
bOffensive.com
is a small private company. We currently offer no form of
online order tracking. All orders received during normal business
hours (M-F 9AM-5PM, PST) are placed for processing within
24 hours. Most orders are processed and shipped within 10
business days though some items can require as many as 15
business days to ship. (Please note -- these numbers are generally
the maximum time an order will take to ship and most often
your tee will leave us within a week of your order.)
The
reason the time from your order until our date of shipment
is so great is because we offer such a large variety of tees
that we are unable to keep every size, style, and color in
stock at all times. We make tees daily and many of our most
popular tees ship within a day of order, but on rarely ordered
items, or custom tee requests, the ship date may be some time
after your order is placed. Please bear with us and realize
we appreciate your patience.
Should
you have any specific questions about your order or its ship
date, feel free to email us and we will look into the issue.
Our
Merchandise
bOffensive
sells high quality shirts made by leading manufacturers. We
currently use Fruit of the Loom Heavy Cotton Tees and 50/50
blends (3930/5930) for our men's shirts and Bella (1001/6000)
for our women's tees. (See our FAQ
for more information.) If you have any additional questions
about our merchandise feel free to contact us via email.
Ordering
Without a Credit Card
bOffensive
accepts money orders and personal checks for our tees. If
you would like to pay via check or MO, please mail your order
to:
bOffensive
PO Box 335044
N Las Vegas, NV 89033
Make
sure to include the item number, size, style, and color for
each shirt you want. Also, make sure to include proper shipping
for all items you want (you can determine shipping by using
our shopping cart and proceeding through the checkout without
actually purchasing any items.) Finally, please make all check
or MO payments to Tech Difference. That is the legal company
name and when we receive checks to bOffensive the bank is
a pain in the ass about cashing them. If your check is made
out to bOffensive we will try to deposit it, but if the bank
says no, you'll have to resend a new check with the correct
Pay To for us to ship your order.
bOffensive
also accepts PayPal payments to info at boffensive dot com
Returns
and Refunds
Don't
like your tee? No problem... bOffensive will happily refund
your purchase (less shipping) for any reason within 14 days
of your receipt of your item. Shoud you wish to return a tee,
just fire us an email and we'll get back to you with all the
details. |